Customer Satisfaction

We expect our customers to receive the very best service and quality of workmanship. The only way we can improve if for you to tell us if you are not fully satisfied.

If you would like to help us do this, please complete the short questionnaire below.

Your Experience

Please choose yes or no as appropriate.

Are you happy with the arrangements made to book a time to undertake your insulation? Yes No

Do you feel you were informed quickly enough as to when the work would be done? Yes No

Did the installation team arrive at the time you were expecting them? Yes No

When the installation team arrived did they introduce themselves? Yes No

When the installation team arrived did they explain the work they would be doing? Yes No

Was the work, in your opinion, carried out in an efficient manner? Yes No

Did the installation team clear up afterwards to your satisfaction? Yes No

Were the members of the installation team appropriately dressed, polite and as you would expect them to be? Yes No

How would you rate your overall experience?

Your Thoughts

If you have answered "No" to any of the above questions and feel able to help us improve our services, we would be pleased to receive your comments.

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